Work Orders

Work Orders & Service Requests

Need something? Our staff is here to help. Submit a work order to request custodial, maintenance, or other services for your office space, residential halls, or campus facilities. Our team reviews all requests and dispatches support as quickly and efficiently as possible.

Submit a Work Request

Facilities Operations handles work orders for:

Heating, cooling, electrical issues
Carpentry and custodial services
Grounds upkeep
Doors and locks
Other building maintenance needs

Click the relevant link below to start your request:

Submit a work request

If you need keys or card access, use the Request Access.

For larger efforts or planned changes, you can also Request a Project through the designated project request page. What is a project?

Contact Facilities Operations
517-629-0230
[emailprotected]

IT Work Orders (Computers & Networking)

For technology-related service — such as computers, phones, logins, Wi-Fi, data, or network access — submit an IT work request:

Email: [emailprotected]
Or use the Work Request form.

You can also request network, email group, or other access permissions directly via IT’s website.

Contact Information Technology
[emailprotected]
517-629-0479

How It Works

Describe the Issue – Select your location and describe your maintenance or service need in as much detail as possible.
Submit Your Request – Use the online work order portal to send your request to Facilities Operations or the appropriate department.
Review & Scheduling – Our team reviews and schedules service based on priority and availability.
Work Execution & Updates – You’ll receive follow-up on the status and completion of your request.

For emergencies during business hours (7:00 a.m.–5:00 p.m., Mon–Fri), contact Facilities Operations directly at 517-629-0230. After hours, residential students should contact Community Living staff or Campus Safety.

Why Use the Work Order System

Streamlines requests and improves response time
Helps facilities track service history
Ensures proper documentation for follow-up
Connects you with the right team for the job